Cheltenham Model Centre

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4.5

( 8 reviews )

Hobby Shops

Open 10:00 AM - 04:30 PM See Hours

39 High St, Cheltenham GL50 1DX, United Kingdom +44 1242-523-117

Cheltenham Model Centre is a well-established and reputable hobby shop located in Cheltenham, known for its extensive selection of model trains, scaletrix, airfix models, toy cars, tanks, and soldiers. Catering to hobbyists and enthusiasts, the centre offers a wide range of products for building model railway layouts and dioramas. With both new and second-hand stock available, customers can find a variety of items at competitive prices. The knowledgeable and helpful staff are always on hand to offer advice and assistance, making it a popular destination for hobbyists and collectors alike. The centre's expansive range of products and excellent customer service make it a go-to destination for model enthusiasts in the Cheltenham area.

Amenities and More

Accessibility
- Wheelchair-accessible entrance
Payments
- Credit cards
- Debit cards
- NFC mobile payments
From the business
- Identifies as women-owned
Service options
- In-store shopping
- In-store pick-up

Reviews

4.5/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Omari joshua

March 22, 2024

They have a very good range of stuff for my boys birthday from train sets, scaletrix, airfix models to toy cars, tanks and soldiers. They also do some repairs, especially train sets with a minimum of £15. It's probably best for older kids and adults. Got my boy the Mallard train set for Xmas cheaper than Amazon.

Gia velez

March 22, 2024

I was certainly expecting a better and faster customer service, honestly. Now I'm basically losing another weekend because after shipping back a Peco PSG-1 that I bought new and was sent in used condition (see pictures), they now "will get this one looked at 1st to see what happened" despite the fact that I already explained the problem and provided pictures. What happened is that you don't inspect the items that you ship, and during this time I ordered £94.24 on scenary products (mostly Woodland Scenics) from a close competitor of yours, received my order, noticed that I was missing a bag of Woodland Scenics Flowering Foliage, and received the item in 12h along with an email apologizing. Talk about customer service.

Mary bladzik

March 22, 2024

Visited the Saturday before Xmas to buy some track & controller for my first layout. They were happy to give lots of advice (not just trying to sell me lots). Lots of stock, both new & 2nd hand, with good prices. Will definitely use on-going.

Roi tauer

March 22, 2024

There is so much to see. You will almost certainly find what you need. I checked online prices and found them almost identical, plus they had knowledgeable staff.

Nicholas tong

March 22, 2024

Bigger than it looks. Don’t let the modest shop front fool you. This place goes back quite a way. The goods are split logically into sections each one catering for a different type of modelling. Pretty much every thing is covered with the notable exception of D&D / RPG figures. There is a definite emphasis on trains with the back third of the shop dedicated to tracks, engines and accessories. Staff were knowledgeable, very helpful and found a model I thought was no longer available.

Chris wydra

March 22, 2024

Ordered something on Amazon Marketplace that I then needed to return. This was all in accordance with the stated terms and conditions of sale, which specified both free delivery and free returns. However, Cheltenham Model Centre deducted the cost of return postage from my refund. They refused to return this money or even discuss the matter aside from rather a rude email that I could best summarise as telling me to "Go away". I had to go through Amazon customer services to intervene on my behalf and get my money back.